Question 1

What are your opening hours?

Accepted Answer

We are open 7 days a week, from 6:00 AM to 11:00 PM.

Question 2

Where is LuxeSpin located?

Accepted Answer

LuxeSpin is at 5 Glider Lane, Officer VIC 3809. This is a newly allocated address, so for Google Maps navigation please use 3 Campanella Avenue, Officer.

Question 3

How do I pay?

Accepted Answer

You can pay your way — card, mobile/QR and coin payment options are available.

Question 4

What washer sizes are available?

Accepted Answer

We have 9 kg ($6), 14 kg ($9), 18 kg ($12) and 27 kg ($17) commercial washers. An extra rinse or Heavy Duty Wash is +$2 each.

Question 5

What dryer sizes are available?

Accepted Answer

We have 14 kg dryers at $1 per 7 minutes and 20 kg dryers at $1 per 5 minutes.

Question 6

Can I wash doonas, blankets and bulky items?

Accepted Answer

Yes. Our 27 kg washer is particularly suitable for very large loads, doonas, blankets and bulky items.

Question 7

Do you have machines for pet laundry?

Accepted Answer

Yes. LuxeSpin has a dedicated 14 kg pet washer ($9 per wash) and a dedicated 14 kg pet dryer ($1 per 7 minutes), so pet laundry uses machines set aside for that purpose. They suit pet bedding, blankets, towels and other washable pet items. Please use the pet machines for pet laundry rather than the general-purpose machines.

Question 8

Can I wash horse clothing in the pet machines?

Accepted Answer

No. Horse clothing is excluded — our pet machines are not suitable for horse clothing.

Question 9

Do I need to book?

Accepted Answer

No booking needed. Just walk in, choose your machine and get started.

Question 10

How does the LuxeSpin Loyalty Programme work?

Accepted Answer

Join the LuxeSpin Loyalty Programme to get 30% off your first wash. Members also receive 50% off on their 10th visit through BubblePay, and you can load $100 into your LuxeSpin wallet to receive an extra $20 in bonus credit. Terms & conditions apply.

Questions, answered

Good to know before you visit

Big loads. Fast washes. Easy laundry.